Frequently Asked Questions
Everything you need to know about our premium storage solutions.
What are Systainers and how do they work?
Systainers are a standardized modular storage system designed for professionals. They feature a unique interlocking mechanism that allows different cases to be stacked and secured together for easy transport and organization.
How long does shipping take within the USA?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, and you will receive a tracking number once your order has shipped.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our customer support team to initiate a return authorization and receive shipping instructions.
Are Systainers compatible with other brands?
Yes, our Systainers are built to the industry-standard T-Loc and Classic designs, making them compatible with major tool brands such as Festool, Tanos, and Makita.
Do you offer bulk discounts for business accounts?
We do offer volume pricing for large-scale organizational projects. Please reach out to our sales department via the contact form to request a custom quote for your business.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.